M.Div., ACPE Certified Educator, Executive Director, Crossroads of Caring, Inc.

Mary Ann is an ACPE Certified Educator and ordained priest endorsed for chaplaincy by The Episcopal Church. She began her career as a Child Development Specialist and Special Education teacher at Centennial School in Bethlehem, PA. She later worked as a Wilderness Therapist and taught special and general education in middle and high school. She attended Bexley Hall Seminary in Rochester, completed her first CPE unit at Sisters of Charity Hospital's community-based program, and served at Benedict House. After completing her chaplain residency at the University of Rochester Medical Center, she served two urban parishes in Rochester. Mary Ann's Certified Educator program was completed through the Great Lakes Supervisory Consortium. She started a community and congregation-based CPE program in August 2020. Her professional interests include training spiritual care providers, promoting holistic health, and helping others engage their spirituality.

M.Div., ACPE Certified Educator

Bill is an ACPE Certified Educator, ordained and endorsed for institutional chaplaincy by the American Baptist Churches, USA. He spent his school-age years in Germany and Belgium, received his M.Div. from Furman University, and completed his first unit of CPE at Wake Medical Center in Raleigh, NC in 1986. After serving as Co-Minister for Education, Mission, and Youth at Oakhurst Baptist Church, Bill resumed his clinical and supervisory training at Egleston Children’s Hospital in 1993. He was fully certified in 2000 and served as Associate Director of Pastoral Care at the University of Rochester Medical Center and Spiritual Care Counselor at CareFirst Hospice. Currently, he is the Interim Pastor for First Presbyterian Church in Elmira, NY. His clinical and educational interests include spiritual care with children and adolescents, staff support, death and dying, clinical bioethics, and the theory of living human systems and functional subgrouping.

Administrative Assistant

Erin is a passionate professional from Westfield, NY with a background in biology and Environmental Science. She began her career at Chautauqua Institution, where she led the launch of two health and fitness facilities and managed the pool and beaches. Erin later moved to Rochester, NY, where she worked as a Graphic Designer for NGS, a science education curriculum developer. She specializes in resource development, advertisement, web, and logo design. Erin is also an education content creator for Canva, focusing on science education. She has been selected for special projects to expand the Canva library and provide teachers with additional free resources. In 2023, Erin formed her LLC, Dream Bird Designs, where she crafts original designs for Canva. Outside of work, Erin also volunteers at Lollipop Farms, demonstrating her commitment to making a positive impact in her community. Erin joined the Crossroads team in January 2024.